RISHISH SHUKLA

About

Product and Operations Manager with 2+ years of experience driving tech-enabled solutions across e-commerce, R&D, and analytics. Proven success in full-stack development, automation, and Al integrations. Strong background in product operations, customer experience, stakeholder coordination, reducing operational costs, boosting fulfillment efficiency and agile delivery.

Work

PhysicsWallah, Noida
|

Sr.Manager | E-Com Product Operations

Highlights

Led the development of a Google Script-based B2B app, boosting order capacity by 300% through Tabulator integration and Uniware sync.

This has reduced significant time and effort and saved additional operation costs.

We have also developed B2B bulk order feature via xlsx import and order sorting logic based on shipping address.

Seamless integration of this app to Uniware for post order management and fulfillment

Developed segregation logic for invoice generation based on SKU tax slab.

PhysicsWallah, Noida
|

Manager | E-Com Category Management

Highlights

Achieved full automation paper consumption & purchase operations with real-time stock visibility FIFO basis.

PW store product operations and feature optimizations and simplifying stock visibility.

Close monitoring printer performance and set data driven metrics on B2B operations.

Forecasted linear paper demand using historical supply chain data, reducing lead times

PhysicsWallah, Noida
|

Manager | R&D Innovation

Highlights

Implemented interactive 3D visualizations, improving user engagement and retention.

Actively involved in the development and optimization of 3D models, interactivity, AR using opensource tools such as model viewer, babylonjs, threejs etc.

Designed and achieved agile operations pipeline for tracking user efforts, securing assets.

Worked with cross functional teams to achieve efficient question bank generator.

Closely monitor user data to achieve significant retention time as well as user performance upliftment.

AlakhAl product feature development and development of FastAPI to upload questions to Cassandra DB for Al solution generation.

JIO Embibe, Bengaluru
|

Manager | Channel Operations

Highlights

Managed & optimized traffic channels to maximize revenue generation.

Performed analysis of data backed user behavior & increased user signups and retention by 50%.

Worked closely with tech product team with implementation of Al in user engaging activities.

ETML (McKinsey & Company), Noida
|

Associate | Business Strategy & Analytics

Highlights

Data driven ads campaigning, Meta, Google Ads optimization for growth, Analytical insights to maximize reach per unit cost.

Volunteer

IIT Bombay
|

E-SUMMIT

Summary

Organized ESummit into various colleges of UK as a role of college representatives.

IIT Roorkee
|

Cognizance

Summary

Organized Techno Socio Managerial Festival with over 200 events and 150,000 participations.

IIT Kanpur
|

Techkriti

Summary

Organized annual technical and entrepreneurial festival as role of campus ambassador

Education

Indian Institute of Technology (BHU), Varanasi

M.Tech

Ceramic Engineering

Grade: 8.51

Gurukula Kangri Vishwavidyalaya, Haridwar

B.Tech

Mechanical Engineering

Grade: 8.49

S.S.D Education Center, Kanpur

XII

Grade: 90.20%

S.S.D Education Center, Kanpur

X

Grade: 9

Awards

prestigious state scholarship

Awarded 3 times

GATE, IITJEE & Olympiads rank holder

Skills

Languages & Frameworks

Java, JavaScript, HTML, CSS, NodeJS, ExpressJS, MongoDB, SQL.

Libraries & Tools

Tabulator, Bootstrap, Git, JIRA, Power BI, Google Studio.

Processes

API development, Agile Development, Product Operations, Data Analysis.

Soft Skills

Project Management, Stakeholder Coordination.

Languages

English, Hindi.

Projects

Airbnb Clone – Full Stack Web App

Summary

Built full-stack web app using NodeJS, ExpressJS, MongoDB, EJS.

Predicting electrical properties of spray deposited TCOs using ANN

Summary

In this academic project we have developed a functional Artificial Neural Network Model to predict electrical properties of Al doped ZnO via supervised learning.